Work Experience
Assistant Sales Manager
@
Perfect Moving & Storage
April 2024 - November 2025
Ridgewood, NY
Managed high-volume client communications, ensuring timely responses to inquiries and service updates
Resolved customer concerns related to scheduling, pricing, and service expectations
Coordinated with internal departments to ensure smooth service delivery and issue resolution
Led team performance and supported customer experience improvements in NYC and Montenegro, Europe
Assistant Sales Manager
@
Perfect Moving & Storage
April 2024 - November 2025
Ridgewood, NY
Managed high-volume client communications, ensuring timely responses to inquiries and service updates
Resolved customer concerns related to scheduling, pricing, and service expectations
Coordinated with internal departments to ensure smooth service delivery and issue resolution
Led team performance and supported customer experience improvements in NYC and Montenegro, Europe
Relocation Consultant
@
Perfect Moving & Storage
September 2022 – November 2025
LIC, NY
Served as primary point of contact for customers throughout the full relocation process
Explained services, pricing, and timelines to clients via phone and video consultations
Collaborated with dispatch, billing, claims, and insurance teams to resolve customer issues
Relocation Consultant
@
Perfect Moving & Storage
September 2022 – November 2025
LIC, NY
Served as primary point of contact for customers throughout the full relocation process
Explained services, pricing, and timelines to clients via phone and video consultations
Collaborated with dispatch, billing, claims, and insurance teams to resolve customer issues
Graphic Artist
@
NYC Department of Citywide Administrative Services
July 2017 – December 2019
Manhattan, NY
Collaborated within a team to brainstorm and develop diverse design concepts, including logos, informational flyers, event materials, social media, and print. Ensuring a consistent and cohesive brand identity across digital and print platforms
Design and properly setup for final printing - color mode, printer profile, paper quality/quantity, cutting and foam board mounting.
Organize photoshoots - setup, composition, proper lighting, editing and retouching of still life products for City Store internal website.
Graphic Artist
@
NYC Department of Citywide Administrative Services
July 2017 – December 2019
Manhattan, NY
Collaborated within a team to brainstorm and develop diverse design concepts, including logos, informational flyers, event materials, social media, and print. Ensuring a consistent and cohesive brand identity across digital and print platforms
Design and properly setup for final printing - color mode, printer profile, paper quality/quantity, cutting and foam board mounting.
Organize photoshoots - setup, composition, proper lighting, editing and retouching of still life products for City Store internal website.
Skills
Product design
UX Research
Interaction design
Design systems
Prototyping
User flows
Usability testing
Visual design
Information architecture
Awards
Awards
Grace Gallery at NYC College of Technology - Selected Senior Project Finalist
2019
Education
Education
User Center Design (UX/UI)
2026 – Present · Design Lab
Bachelor’s in Communication Design
2015 – 2019 · NYC College of Technology